Well, this Soapbox isn’t going to write itself (unfortunately). What happened to March?
Like many, I’m beginning to see light at the end of what’s been a very long, dark tunnel. My wife and I have both received two vaccination shots and, while not bullet-proof, we feel an enormous sense of relief that our risk of being infected by the virus approaches 0%. Travel is now a possibility for me, where it hasn’t been for almost the past 14 months; my last trip was a factory visit to Provo in early Feb. 2020, and I haven’t been back since. And what has happened in the interim? Well, I’ve recruited and installed a new COO, Mike Griffin, a transition that was briefly described in the January 2021 Soapbox. I feel confident that Mike can make some durable changes to our processes in general so that we can manufacture more efficiently; early signs are hopeful.
I’m going to miss my friend, Ken. Of course, I’ll still see and talk to him occasionally, but he’s now off on a different chapter of his life. I wish him great happiness and success; he’s earned it.
I sure am looking forward to returning to my factory and reconnecting with my team.
I care about my customers and I’m sorry if our output is not meeting demand. We will not compromise our quality standards in the pursuit of an increased volume, but I expect that our deliveries can improve as our processes improve; that’s the plan.
I wish you all the health and safety that I’ve been fortunate enough to enjoy for the past year. – Sandy